| "ADDED VALUE" Services From THG |
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| Are You Receiving The Service You Deserve? |
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Corporate Benefit Analysis |
THG |
Your Broker |
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Identify clients specific needs |
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Comprehensive benefit comparison |
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Cost analysis ( Employer and Employee ) |
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Employee physician matching reporting |
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Provide employee education meetings |
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Account Management Services |
THG |
Your Broker |
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Personal service account manager |
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Assist w/ COBRA / HIPAA Administration |
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Resolve claim / benefits issues |
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Process enrollment / disenrollment forms |
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Email confirmation on service issues |
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Online Benefits |
THG |
Your Broker |
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Customized website of your benefits |
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Information updated as needed |
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Online Enrollment - New Service |
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Corporate Website |
THG |
Your Broker |
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Information center for HR department |
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Service request online |
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Download most carriers admin forms 24 hrs. |
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Industry news updates and changes |
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Library of Terms and Definitions |
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Renewal Process |
THG |
Your Broker |
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Meet with clients during renewal process |
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Offer alternatives to current plan |
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Negotiate rate increases (50+ Groups) |
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Re-educate employee with benefit changes |
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Detailed claim reporting (graphs, charts, etc.) |
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Miscellaneous Services |
THG |
Your Broker |
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Customized Employee Benefit Portfolios |
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Establish Section 125 plans |
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Provide Carrier Supplies / Forms / Directories |
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